Privacy Policy

GXU Medical Imaging respects your rights to privacy as laid out in the Privacy Act 1988 and the National Privacy Principles 2001.  In order for us to provide a radiology service we need to collect information from you. This may include, but is not limited to, the following:

  • Name
  • Date of Birth
  • Address
  • Phone Numbers
  • Medicare or DVA Number
  • Pension or Health Care Card Number

Sometimes we may need to contact your Doctor, Medicare or other healthcare providers for further information including obtaining results of previous relevant tests and in relation to the processing of your account or results.   We use this information to:

Provide diagnostic radiological imaging and reporting

Process your account with Medicare/DVA/Workers Compensation

We do not disclose your information to any other third party without your consent unless subpoenaed by a court.  We store your hard copy and electronic records securely in our practice, only accessed by staff. All hard copy records are destroyed once we are no longer obliged by law to hold them.

If you wish to access any information held by us, about you, please submit your request in writing to the Practice Manager. We will review your request and respond within 30 days in writing. By law, we are entitled to charge a fee for this service.

If you have any questions in relation to this policy or any other feedback, please address them to the Practice Manager.

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We understand that you may have concerns about COVID-19. While we are open for business as usual, we have taken measures to ensure the safety of our staff, patients, families, and our community. Please contact us should you have any concerns, and do not visit if you're showing any sign of symptoms.